ITIL 4 Foundation Certification Guide

ITIL 4 Foundation introduces the ITIL 4 framework for IT service management. It's the entry point for ITIL certification and widely recognized in enterprise IT.

Exam Overview

• Questions: 40 (multiple choice) | Length: 60 min | Pass: 65% (26/40) | Price: ~$300 USD

Domains

| Domain | Weight | | ------------------------------------- | ------ | | ITIL Service Management Concepts | 8% | | Four Dimensions of Service Management | 8% | | ITIL Service Value System (SVS) | 36% | | ITIL Practices | 48% |

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